FAQs
Questions clinics ask before switching
Answered the way we'd answer on WhatsApp — short, and to the point.
Patients schedule appointments themselves instead of phoning reception.
CarePing's runs entirely inside WhatsApp — pick a slot, get an instant confirmation.
Yes — that's exactly how CarePing works. No separate app or web portal; the
whole system runs on your existing WhatsApp Business number.
An automated assistant that replies on WhatsApp without a person typing each
message. Ours is built specifically for clinics — booking, questions, reminders.
Yes. Availability, booking, rescheduling and cancellations all run
automatically — reception steps in only for exceptions.
It depends on clinic size and appointment volume, with no setup fees. Book a
demo and we'll walk you through pricing for your practice.
Most clinics are live within a few days of connecting WhatsApp and Google
Calendar — no retraining required.
Yes — Johannesburg is one of our largest concentrations, along with Sandton,
Randburg, Midrand and the rest of Gauteng. See our full service area.
Yes. We serve clinics across Gauteng — Pretoria, Centurion, the East Rand —
and support practices elsewhere in South Africa on request.
Yes — every WhatsApp booking syncs two-way with Google Calendar
automatically, so your calendar stays accurate without manual updates.
Booking data is stored in a secure database and used only to manage
appointments — never sold or shared.
Still have
questions?
Ask us directly
Message us on WhatsApp or book a demo — we'll answer anything not covered here.